Privacy Policy
Last updated [DATE]
1. Who we are
Fancy a Cuppa? Vintage China Hire is run by [OWNER NAMES / TRADING NAME], based in Sheffield. We are the data controller for any personal information you give us. You can reach us at [email protected] or on 07946 145 687.
2. What we collect
When you make an enquiry or booking, we collect:
- Your name, email address and phone number
- Your event date, occasion, guest numbers and venue location
- The items you’d like to hire and anything else you tell us
- Payment and invoicing details needed to complete your booking
3. How we use it
We use your information to reply to your enquiry, check availability, prepare your quote, deliver and collect your order, invoice you and contact you about your booking. We do this because it’s needed to provide the service you’ve asked for. We won’t send you marketing unless you’ve asked us to.
4. Who we share it with
We never sell your information. We only share it with the services that help us run the business, such as our email provider, website host ([PROVIDER]) and payment providers, or where we’re required to by law.
5. How long we keep it
Enquiries that don’t lead to a booking are deleted after [X MONTHS]. Booking and invoice records are kept for [X YEARS] to meet our accounting obligations.
6. Cookies
[Confirm before launch — e.g. “This site uses only essential cookies” or details of any analytics used, with a cookie banner if required.]
7. Your rights
Under UK data protection law you can ask to see the information we hold about you, have it corrected or deleted, or object to how we use it. Just email us and we’ll respond within one month.
8. Complaints
If you’re unhappy with how we’ve handled your information, please talk to us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.